Work submitted should be accompanied by a written or e-mailed request stating specific requirements. Upon receipt an estimate of the likely cost will be provided. Please note that, if a client's original request changes, CDS reserves the right to amend the original quotation, after consultation with the client. Any work forwarded to CDS should be sent via a traceable method as CDS accepts no responsibility for documents or materials etc prior to arrival.
For payment terms, please see our 'Payment Terms' below. Please note that (for all work other than that provided by the proofreading service) final responsibility for proofreading errors in completed work rests with the client. CDS accepts no responsibility for errors found after acceptance of completed work, but will gladly correct any found within a reasonable timescale (3 working days). Typographical errors within the work will be rectified at no cost, but these must be notified immediately upon receipt of the finished work, or within 5 working days in the case of longer documents.
CDS will not be held responsible for the end use of any document produced or edited, that responsibility lying solely with the client. This includes abiding by any laws relating to copyright, plagiarism or publishing. CDS will not accept responsibility for the content of any document produced on behalf of a client. CDS reserves the right to refuse any work on the grounds of illegality, immorality or for reasons of conscientious objection.
Any documents/information received by e-mail or on disk will be scanned for viruses and any document containing unsolicited attachments will not be opened. Likewise, CDS will not open any e-mail, which does not contain any message accompanying an attachment. For insurance and safety reasons, CDS reserves the right to hold face-to-face meetings in a public arena where appropriate. A copy of any work performed will be retained on disk for a period of twelve months from the date of completion - after that date it will be deleted.
CDS will be happy to sign any non-disclosure or confidentiality agreement required by any client and can confirm that no details of work undertaken or client information will be passed to any third party.
A payment of 25% of the estimated cost may be requested in advance of the work being carried out, with the balance or full payment to be made within fourteen days of completion of the work, after which time interest may be charged at the Bank of England interest rate. Payments may be made by paypal, internet banking, cash or BACS.
Details of Sort Code and Account Number will be shown on invoices.
Failure to make payments within 14 days of the invoice date, will result in CDS applying a late payment fee in accordance with the Commercial Debt Act.
For our full terms and conditions, please read our 'Terms and Conditions' above.

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